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FAQ

Frequently Asked Questions

What products do you sell?

We offer a wide range of cosmetics, skincare, hair care, personal care, fragrances, toiletries, baby care, grooming essentials, and selected lifestyle products.

Are your products authentic?

We aim to provide quality and authentic products from trusted brands and reliable sources.

Do you deliver across Bangladesh?

Yes. We provide delivery services across Bangladesh. Delivery time may vary depending on your location.

How long does delivery take?

Delivery within Dhaka generally takes 1–2 working days, while delivery outside Dhaka may take approximately 3–5 working days.

How can I place an order?

Select your desired products, add them to your cart, proceed to checkout, provide your delivery information, and complete your order.

What payment methods are available?

Available payment options may include Cash on Delivery and other supported online payment methods shown during checkout.

Can I cancel my order?

Order cancellation may be possible before the order is processed or shipped. Please contact our customer support as soon as possible if you want to cancel an order.

Can I return or exchange a product?

Return or exchange eligibility depends on the product and its condition. Please contact our support team with your order details for assistance.

How can I contact Stardust Int.?

You can contact our customer support team through the contact information provided on our website. We will be happy to assist you with your questions and orders.

How long does delivery take?
Inside Dhaka 1-2 days, outside Dhaka 3-5 days.
Do you offer cash on delivery?
Yes, cash on delivery is available all over Bangladesh.
Can I return a product?
Yes, please read our return policy for details.

Still have questions?

Contact us